Never miss a call.
Never lose a booking.

Yes, absolutely. TellDesk is built with strict privacy and security standards in mind. All call recordings, transcripts, and customer data are fully encrypted both in transit (SSL/TLS) and at rest (AES-256). We follow HIPAA guidelines to ensure Patient Health Information (PHI) is fully protected, making it safe for dental clinics, med spas, and medical practices.

No, you can keep your existing phone number! When you sign up, we provision a dedicated routing number for your AI receptionist. You simply set up conditional call forwarding (forwarding calls when your line is busy or unanswered) from your current provider. Your clients dial your same business number, and TellDesk answers seamlessly in the background.

TellDesk syncs directly with Google Calendar. The second a caller asks for an appointment, the AI receptionist checks your live calendar availability in real-time to prevent any double-bookings. Once the caller selects a slot, the appointment is instantly written to your calendar, and confirmation SMS/emails are automatically dispatched to the customer.

If a caller asks a complex question outside of your defined services, requests a human office manager, or reports an emergency, the AI receptionist will instantly forward the call to your designated team fallback number, ensuring you never lose a high-priority customer.

Yes. In the dashboard, you can choose from multiple warm and professional voices (American, British, male, female), customize the greeting script, configure your services, hours, pricing, and define exactly how you want the receptionist to represent your brand.